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shipping information
Self-collection
Self-Collection will be at
Pink Orchard
70 Stamford Road, #B1-25
Li Ka Shing Building (SMU)
Singapore 178901
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Orders Placed & Paid |
Self-Collection Timing |
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Mon-Fri (before 2pm) Mon-Thurs (after 2pm) |
5pm onwards on the same day 12pm onwards on the next working day |
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Fri (after 2pm) |
11am onwards on Saturday (excluding public holidays) |
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Sat-Sun |
5pm onwards on Monday (excluding public holidays) |
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Public Holidays |
5pm onwards on the next working day |
Courier
Delivery Charge
Shipping to all addresses within Singapore is free of charge as long as your total order amounts to S$150 and above. All orders bound for Singapore addresses below S$150 will be charged a flat fee of S$9 to deliver.
For deliveries outside of Singapore, simply email our friendly customer care team at customercare@pinkorchard.com to receive a quotation for your shipping fees.
When will my package arrive?
As soon as your order is dispatched from our store, you will receive an automated email from us to confirm that it’s on its way. Your package is estimated to arrive within 1-2 calendar days from the order dispatch date. Please refer to the following for the order dispatch dates.
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Orders Placed & Paid |
Order Dispatch Date |
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Mon-Fri (before 12pm)
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Order will be processed and dispatched on the same working day. Order will be processed and dispatched on the next working day. |
Due to the Chinese New Year holiday, all orders placed on 17 Feb (after 2pm) to 22 Feb will only be processed and dispatched on 23 Feb (when our business operations resume). As such, your package is estimated to arrive within 1-2 calendar days from 23 Feb.
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