payment

How do I pay for my order?
For purchases in our retail store, we accept Visa, MasterCard, NETS or cash.

For online orders, you will be directed to Paypal upon checkout to enter your payment information. Please note that it is NOT necessary to have a PayPal account to make payment. You can click on the second option "Pay with my debit or credit card" and complete the payment transaction. 

Do I need a PayPal account in order to purchase items online?
No, you can pay by credit/debit card via Paypal without registering for a PayPal account. You can click on the second option "Pay with my debit or credit card" and complete the payment transaction. For greater convenience, however, you may wish to register for a PayPal account, so that you do not need to key in your financial information for subsequent purchases. 

What if I encounter an error in PayPal while making payment?
Send us a print screen of the error message and we will help to follow up on the issue with you. Alternatively, you can opt for cash-on-delivery by calling our hotline at 9235-4455 to make a phone order. 

Can I pay via installment?
Yes you can, but only for purchases in our retail store. Interest-free installment plan is available for UOB and OCBC cardholders.

UOB
Minimum total spending required: $200
Payment tenure: 6 or 12 months
Interest: 0%

OCBC
Minimum total spending required: $500
Payment tenure: 6 months
Interest: 0% 

What currencies can I use?
All of our prices are in Singapore Dollars (SGD).
For international shoppers, please note that the actual price charged will be subjected to the exchange rate applied by your credit or debit card company. 

Do I have to pay Goods & Services Tax (GST)?
A standard 7% GST is inclusive in the prices stated on all products. Currently, we offer only deliveries within Singapore.  

Can I cancel my order after paying?
Once an order is placed, we do our best to ensure fast delivery to you. As such, we are unable to cancel your orders once it has been processed by our system. It is advisable to check that your order is satisfactory before confirming the order.


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